Too Many Chat Apps Are Overloading Workers, And It's Only Getting Worse With Hybrid Work
In the era of hybrid work models, employees find themselves navigating through a sea of digital communication overload, according to a recent report.
What Happened: A majority of communications still take place through email, leading to an overwhelming amount of information for workers to sift through, according to a study by TechSmith.
The study, which involved more than 900 workers in the US, UK, Germany, and France, noted that employees spend valuable time managing an excess of communication apps.
The study suggests that the rise of hybrid working has compounded the issue, with half of the workers attributing frequent messages to productivity loss. The research also uncovered that employees often find themselves mired in endless video conferencing, with only 60% of such meetings being genuinely productive.
Furthermore, the report notes that employees often have to repeat or clarify their points, possibly due to information being lost during communication overload. Despite nearly all respondents agreeing that video communication can enhance workplace ...
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